FAQS

Payment

Payment can be made securely by Master Card Credit Card and Visa Debit and Credit Cards.

All our prices include UK VAT at the current rate.

Any applicable local Taxes and Duty are the responsibility of the recipient.

 

Shipment

Orders will be processed on the same day, or if received out of working hours, the next working day.

Shipments to the UK and EU countries are included and we aim to deliver within 5 working days.

Shipments to the rest of world incur an additional charge based on shipment weight and we aim to deliver within 7 working days.

 

Return policy

We accept notification of a return 14 days after delivery. 

 

Contact for exchanges and returns:

Please contact Customer Services in writing to arrange a return or an exchange:

 E:  collection@sunseeker.com

Sunseeker Collection Customer Services
Sunseeker House
West Quay Road
Poole
Dorset
BH15 1JD